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FAQ
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Where do you ship?We ship nationally! Shipping rates and delivery times vary based on your location.
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How long does shipping take?Orders are processed within 3-5 business days. U.S. shipping typically takes 5-7 business days, while international orders may take 10-15 business days.
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Can I track my order?Yes! Once your order ships, you’ll receive a tracking number via email.
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Do you offer expedited shipping?Yes! Expedited shipping options are available at checkout.
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What is your return policy?We accept returns within 7 days of delivery for unworn, undamaged and unwashed items. Customers are responsible for return shipping costs.
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Can I exchange an item for a different size?Contact us at info@crownandcloak.shop to start the process.
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What if I received a damaged or incorrect item?If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we’ll make it right!
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How do I find the right size?Check out our size guide on each product page to find your perfect fit.
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Are your products unisex?Yes! Most of our apparel is designed to be unisex, but refer to the size chart for the best fit.
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How should I care for my clothing?We recommend washing in cold water and air drying to maintain quality and longevity.
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What payment methods do you accept?We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
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Do you offer discounts or promo codes?Yes! Subscribe to our newsletter and follow us on social media for exclusive discounts and special drops.
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How can I contact Crown & Cloak?You can reach us at info@crownandcloak.shop or through our Contact page. We typically respond within 24-48 hours.
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